Terms of Service

Last updated 5 August 2026

These terms govern use of Bulkroom ("the app"), published by Found, and installed on an OpoShop store by a merchant ("you"). Installing the app means you accept them.

1. What the app does

Bulkroom adds a wholesale channel to your store: a gated portal where approved trade buyers see tiered pricing and send quote requests, an admin where you price and approve those requests, and an integration that creates the resulting order on your store at the price you approved.

Orders are your decision. Bulkroom never creates an order on its own. Every order originates from an explicit approval action taken by you in the admin. There is no timer, schedule, or automatic path that can place an order without you.

2. Pricing and money

You set every wholesale price. The app derives prices from your own retail prices and the rules you configure.
Bulkroom does not process, hold or route payments. Payment happens on your store, through your own payment provider, or off-platform if you invoice on net terms.
Where a payment link is generated, it points at your store's own checkout.
The app verifies that a created order matches the approved total and cancels it if it does not — but you remain responsible for reviewing orders before fulfilling them.

3. Your responsibilities

Deciding who to approve as a trade buyer, and on what terms.
The accuracy of your catalog, retail prices, stock levels and tax handling.
Collecting payment on net-terms orders, and any credit risk that entails.
Your own compliance with tax, resale-certificate and consumer-protection rules in your markets.
The content you publish through the app — welcome copy, trade terms, quote notes and messages.

4. Wholesale buyers

A trade account exists between you and your buyer. Found is not a party to it, does not warrant any buyer's creditworthiness, and takes no position on any dispute between you. The app records what was quoted, agreed and ordered so both sides have the same record.

5. Availability

We aim for continuous availability but do not guarantee uptime. The app depends on the OpoShop platform and its APIs; if they are unavailable or change, some functionality may be interrupted. The storefront element is designed to fail invisibly, so an outage on our side does not affect your storefront.

6. Fees

Any fees are as stated on the app's OpoShop listing at the time of install. We will give reasonable notice before introducing or changing fees.

7. Acceptable use

Don't use the app to send unsolicited bulk email, to misrepresent prices or terms to buyers, to circumvent OpoShop's platform rules, or to attempt to access another store's data. We may suspend an installation that does.

8. Data

Handled as described in our Privacy Policy. Your data is yours; you can request export or deletion at any time.

9. Liability

The app is provided "as is". To the fullest extent permitted by law, Found is not liable for indirect or consequential loss, lost profit, or lost revenue. Our total liability for any claim is limited to the fees you paid for the app in the twelve months before the claim.

10. Termination

You may uninstall at any time; the buyer portal closes immediately. We may terminate for a material breach of these terms. Your data is retained for reinstallation unless you ask us to delete it.

11. Changes

We may update these terms; the date above will change and material updates will appear in the app's What's New page. Continuing to use the app after a change means you accept it.

12. Contact

Found — brandon@tryfound.io